Privacy policy overview
How we protect and use your information
Introduction and scope
Data we collect
We collect only the personal data needed to operate our website and support your learning experience.
Information provided directly
Information collected automatically
How we use data
We use your information only to provide, maintain, and improve our educational resources and respond to your queries.
Our promise: We are committed to protecting your privacy and handling your information in accordance with South African data protection laws. Your information is used only to support your use of our educational resources.
Data sharing
Your data is not shared with third parties except where required by law or necessary for technical support.
Service providers
We may use third-party providers for technical support, but only after ensuring they meet our privacy standards.
Legal obligations
We process your data only as required by South African law or for core operations.
Anonymous statistics
We use anonymised statistics to understand how visitors use our site and improve our resources.
Your data rights
You have rights over your data, including access, correction, deletion, and objection to certain uses. We honour all requests as required by law.
To exercise your privacy rights, contact us by email or phone as listed on our contact page. We respond promptly to all requests.
Security measures
We use technical and organisational measures to keep your information secure, including encrypted storage and regular audits.
Technical measures
Organisational measures
How long we keep data
Personal data is retained only as long as necessary for the purposes stated in this policy.
- We collect minimal account data for support and security.
- Progress and usage for educational tools
- Contact details and communications for support
- No sensitive financial data collected
- No marketing or promotional data collected
Data is deleted when no longer required for support or legal obligations.
International transfers
If your data is processed outside South Africa, we ensure appropriate safeguards are in place for your privacy.
Cookies and your choices
Cookies help us remember your preferences and improve site functionality. You may control cookies through your browser settings.
Types of cookies used
You can manage or delete cookies at any time through your browser.
Policy changes
We may update this privacy policy from time to time. Any changes will be posted here and take effect immediately upon publication.
- Policy changes affecting your rights
- Data breaches as required by law
- Major updates to processing practices
- Contact details for privacy matters
Check this page for the latest version before using our site.
Contact for privacy questions
If you have questions about our privacy policy, contact us by email or phone using the details on our contact page.
Eltaxoriana
2 Ncondo Place, Umhlanga, Durban 4320 South Africa
Phone: +27410391150
Email: content@eltaxoriana.sbs